Okay, with a headline like that, you
know it has to be
good stupid. Oh boy, is it.
https://www.npr.org/2019/02/13/694352593/lufthansa-airlines-sues-customer-who-skipped-part-of-his-return-flightIn short, the passenger booked a round trip flight from Oslo to Seattle (with a layover in Frankfurt) for about $741. While returning from Seattle, he then got off in Frankfurt and thence flew to Berlin on a completely separate ticket. Lufthansa says that the cost of his flight
ought to have been about $2300 more if he had bought it "properly", and wants him to pay the difference.
So let's make this simple. Let's say you want to get from New York to LA. But the flights are more expensive than a flight from New York to Lake Tahoe that has a layover in LA. So by buying the NY>LA>Tahoe ticket and just getting off in LA, you save money. But then the airline catches wind of it and demands you to pay the difference since you
really wanted a NY>LA flight.
One would hope you'd tell them to pound sand. You took advantage of their pricing. "But then they can't sell the seat from LA to Tahoe!"
Wrong! That seat
was sold, you paid for it. Whether you use it or not is immaterial, it was paid for in full by you. And this argument is doubly rich from an industry that thinks little of double-booking seats because they
expect passengers to miss flights or not fly for some reason.
But what truly amuses me is that Lufthansa's argument explicitly says that if you buy a ticket you are
obligated to use all parts of the ticket, or else they'll sue. Which leads me to the idea that if they believe that missing (or not taking) a flight grants them the right to charge you for the price of a ticket from your origin to the layover city you actually stop at, then that allows them to demand money from every passenger stranded in a layover city every time there's a weather cancellation, or mechanical problem, or other flight delay. Talk about perverse incentives!