Two of the biggest assumptions in our current culture are these:
1)
Objectification of people is what allows you to treat them badly.
2)
Empathy is the answer, as it prevents this objectification.
Both of these assumptions are certainly wrong as simple statements. Objectification is absolutely necessary to the process of thought; you can't consider another person even as a presumptive
subject without making them an
object of your conscious thought. As the article under the first link explores, there are a number of other ways in which objectification is either not bad, proper, or sometimes simply non-problematic. The real issue is more fundamental. If rationality leads to better solutions, well, objectification is a necessary condition for rational thought. You can
feel about someone without objectifying them only because the feelings are really your own: you aren't feeling what
they feel, but what
you feel. If you are going to think about them, you're going to have to freeze them in your mind as an object for analysis.
Meanwhile, as the author goes on to point out, frequently cruelty doesn't arise from objectification at all: it is just because the other is recognized as a human capable of suffering humiliation or pain that the wrong is done to them. If only the evildoer saw them as merely an object, without subjective capacity, there would be no point to the cruelty.
Empathy, as the second link explores, is not an unalloyed good. Being empathetic means experiencing an emotional response, which may not be entirely coherent with applying reason to a problem. For example, feeling a strong sense of empathy for the victim of a crime may make you less rational about administering punishment in vengeance for that crime. It is important to be rational there, though, if only to be sure that the person you think you've caught is really the guilty party.
Good to see these basic assumptions beginning to be challenged. Both of them preference feelings over reason in moral decision-making, a preference at odds with all of the great moral philosophy.