Duties versus Responsibilities

Last night I took the last exam in the Technical Rescuer - General series (which in NC is also combined with the Rope Rescue specialization). One of the multiple choice questions asked you whether certain things were DUTIES of the incident commander, or instead RESPONSIBILITIES.

These exams are often badly written. I have found them harder than the exams I took in graduate school, sometimes, just because of the bad writing by the exam authors. Sometimes the issue is that the questions are antiquated and haven't been replaced:

  • Last night's exam also featured two questions about an acronym used in rope rescue, both the current one we were taught about and the old one they long ago replaced and no one had ever heard of before; 
  • another exam featured a series of questions about a type of harness that was long ago discontinued by NFPA, and about which we therefore knew nothing; 
  • a third exam had a Vietnam-era question about helicopters that hasn't been current in decades. 

Those questions don't necessarily feature bad writing, just outdated information that needs to be cleaned up but apparently never is. They could be fixed if there were ever a review.

What really gets to me is the logic problems in the exams that are created by authors not understanding how logic works. One question on an early test asked if a kind of rescue material should be replaced after exposure to temperatures above 160 degrees Fahrenheit, 200 degrees, 220 degrees, or 240 degrees. Now logic will tell you that only 240 could be correct, as otherwise there would be multiple correct answers on a question that only accepts one. For example, if the correct answer were 220, then anything exposed to 240 should also be replaced because 240 > 220. 

However, 220 was in fact the correct answer, and the fact that 240 was also correct didn't bother the authors. The question could have been asked differently without creating that problem, which is why test authors should have some training in logic. "What is the standard for the maximum temperature beyond which these materials should be replaced?" would not have created the same issue.

Here too the real point of the question was to see if you had memorized the exact wording of the answer. There is no technical distinction in the literature between 'duty' and 'responsibility' that would justify including both answers in the test. If you look up the definition for 'responsibility,' you will find that the appropriate entry includes the word 'duty.' Either of these words would, in ordinary English, correctly describe the concept. However, one of them was right, and the other was counted towards failure of the exam.

I imagine this sort of thing comes up in many similar technical fields. I know it's something that the authors of the Law School Admissions Test take seriously, because they hired a friend of mine who is a professional logician to review their tests. At the technical school level, though, students have fewer resources and are unlikely to sue if they should wrongfully fail an exam. They're just working class people who are expected to put up with it, as they are often expected to put up with worse conditions in society. You failed? Eh, repeat the course. It won't hurt you to hear it again. 

8 comments:

Patrick said...

I can see where the authors might be trying to create a distinction between actions which should be done by the individual personally vs. those which may be delegated. However, I don't think that really fits standard usage of the words.

Dad29 said...

Here too the real point of the question was to see if you had memorized the exact wording of the answer.

EXACTLY the method used in creating the CDL test, and used by one national school-bus provider for their own internal driver's test.

Why? Because they do not expect anyone with high-level analytical skilllzzzzz to be taking those tests.

Anonymous said...

Congrats on completing the course.

Hopefully an analysis was performed to identify the reference of all sources of information for the course material, and the questions in the test. All too often the course developers ("technical experts") do not have a background in test construction, or course development.

Historical information as you noted, is for the most part lost over 2 or 3 updates or course redesigns. But there is still a creep of that old information despite the loss, or replacement of instructors. Many times previous versions of technical courses and references are useful during course development to identify any conflicts with current course materials and references. Any conflicts with historical information must be pointed out, or included as an instructor note, as there a lot of us dinosaurs out there.

Stay Safe

Grim said...

Yes, Patrick, a technical distinction could have made that a sensible question. “For the purposes of this discussion, I am defining ‘duty’ as an obligation of law, honor, or custom which cannot be delegated nor fulfilled by another; ‘responsibility’ those obligations that it is your duty to ensure are done, but not necessarily by you yourself.’ Then it would be obvious that these were responsibilities, as the commander is definitely allowed to delegate as necessary.

Grim said...

Thank you, Anonymous commenter. (If you’re interested in commenting regularly, anonymous commenters are welcome here as long as you sign with a pen name so we can tell the anonymous comments apart.)

I’m getting on towards being a dinosaur myself. I definitely appreciate the insight and experience of the older men who e done this for a while. The practicals are always valuable; it’s just the written tests that are sometimes a problem.

Tom said...

The test clearly needs updating, so I wonder why it hasn't been? My first thought was maybe it would have to be updated by assessment professionals and that is expensive, but it doesn't look like the original was designed by assessment professionals. I dunno.

On duty vs responsibility, in medical fields there is (or was way back when I was in EMS) a difference, IIRC. The term 'duty' implied a legal obligation, whereas 'responsibility' did not and was commonly used for things professionals should do, but were not required by law to do. Of course, that was so long ago that maybe I'm mis-remembering.

Christopher B said...

I've heard phrasing similar to what Tom is referencing, especially recently where states are now explicitly absolving licenced medical professionals from a 'duty to care' when they are off-shift and happen across an emergency where their safety might be compromised.

I wonder if a bit of the issue goes deeper to a misunderstanding of what 'delegation' is. The pithy description that has stuck with me (Grim probably has thoughts on this) is that one can delegate authority but never responsibility. Assuming a unitary command structure, each level of command gives more detailed tasks to subordinates to complete to achieve an overall goal but the completion of the tasks is still the responsibility of each command level. Subordinates are given the authority (tools) to accomplish the task and are held accountable but each level is in turn accountable to higher levels. Making a distinction between 'duty' and 'responsibility' implies to me that in some way passing a task to a subordinate absolves the command level of ensuring the task is done.

Grim said...

“…one can delegate authority but never responsibility.”

Quite. But I don’t see a difference from saying that the undelegable responsibility is one’s duty.